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Internet Marketing » Archives for conversion

Paid Search News – Google Testing Longer Headlines

February 8, 2011 by Frank Pipolo 1 Comment
google testing paid search marketing ads - longer headlines

I just recently created a post on paid search marketing 101 for the small business and thought this would be a great add on to that post. Google has been and always will be a big believer in conversion optimization testing. Think about it for a second. Why wouldn’t they be right?

google testing paid search marketing ads - longer headlines

a big advantage for your paid search ads

The more conversions, in this case clicks, the more they make. They have been testing over the past few weeks longer headlines within  selected paid search ads. This is part of the blog post on their official blog:

“We’re continually testing variations of our search results page to optimize performance for both you and our users. Similarly, you’re probably always trying to find ways to maximize each line of your ad to get your message across to users. To help, we’ll soon be making a change to certain ads that will allow you to display more information where it’s most likely to be noticed–in the headline.” You can read the full blog post here.

How Do You Get Them?

You have to be one of the top ads for that search term and your first description line needs to have the punctuation. My research has show me that this is only happening to description lines that end in a period.

What Do I Have To Do To My Ads?

Nothing as long as your search ad has a the correct punctuation in the first description line.

What Is The Big Deal About This?

It makes your ads different and in the world of paid search this is a premium.  Anything you can do to look different against your competition will help you drive more qualified traffic to your site and hopefully convert to more sales. Take a look at my example and notice the difference between the 1st and 3rd search ad from the 2nd one?  It makes a big difference in how the ad stands out.

So What Can I Expect From This?

Google says that they have seen higher click through rates for these ads and that is about all they will give us on this topic.  I can tell you that I expect to see a 10-15% increase in your click through rate but I do have a client that has been fortunate enough to receive this upgrade in their marketing ad throughout the past few weeks and has seen a 25-35% increase in click through rate. A very nice gain!

OK I Am Sold – What’s Next?

First of all, Google is NOT recommending you optimize your PPC ads for this upgrade. I would attend to agree as an overall search marketing strategy but would look at opportunities to do this now on a keyword by keyword basis. Ask yourself:

  • Is your ad already in the top spot for that keyword?
  • Does your first description line end in a period (or exclamation point)?
  • Are you happy with the results from this ad you are getting currently?

You may think the last bullet point is crazy. Why wouldn’t you want additional clicks of qualified traffic? Just remember that this is a test and you have to treat it as if you were heading off to Vegas with pocket full of money. There are no guarantees in gambling that your going to win and the same holds true for testing. Honestly, I am a gambling man (even though this is not a big gamble to do) so I would start researching your keywords, find out where you are positioned, and tweak those ads to make sure the first description line ends in a period. Hopefully the Google paid search gods will sprinkle down some magic dust upon you!

Filed Under: Paid Search Marketing Tagged With: conversion, conversions, headlines, marketing 101, optimization, paid search, PPC, search ads, search term, small business

Building Landing Pages For Scanners

December 28, 2010 by Frank Pipolo Leave a Comment
scanners for landing pages

I like to talk about how to build landing pages that are optimized for scanners. No, not the ones in the movie but for the people who look at web pages by  scanning them to get the idea of what the page is about.  Most SEO experts will tell you “content is king” or “write for the visitor not the engines’ and I agree with those comments but when it comes to building landing pages and optimization I think you need to look at it a little differently.scanners for landing pages Jacob Nielson (www.useit.com) says that one of the major facts about web use is that people tend to scan or skim pages looking for words or phrases that catch their eyes.  If a landing page has more then a few paragraphs they are also likely to print it out than read on a screen.  Not good for your conversion rates if you ask me. So why do we scan? We scan to save time.  Why read every word when we can get the overall idea from images, callouts, buttons, bullet points, and highlighted words.  We also look for things that grab our attention and for the bits and pieces that match our interests or the task, product, or service we need. To be honest, we are damn good at it too. Let me show you a landing page example that shows how the scanner scans a page:

The heat tracking map was from a study done at SEOMOZ.org and as you can see the red areas are where web visitors spent the most of their time looking. Actually, this pattern of eye tracking is a very common pattern with most web consumers as the top right is the favorate place for most people to spend their time as you can see from the image below:

example of landing page heat map

Also note how the red spots on the image to the right are split up some and the big sale banner did not get any long views.  This is due to the fact that the banner stands out and can be seen quickly and the message is read instantly. This is not a bad thing as this landing page example gives back valuable time to the web visitor to look at other parts of the page that need more time for them to figure out like navigation, smaller images, and search boxes.

So how can you create a landing page design that is optimized for scanners? Well for starters, design your landing page around the information we talked about.  I am a big fan of keeping landing pages short and sweet. Use headlines, bullet points, limited copy, different font colors, font sizes, and font treatments such as bold and italicized.  When you are all done get ready to start performing landing  page optimization to maximize conversions.

Great Tools For Landing Page Optimization

Here is a nice list of must have tools to use to help optimize your landing page designs and templates:

  • Click Tale – ClickTale is the industry leader in Customer Experience Analytics (CEA), providing businesses with revolutionary insights into their customers’ online behavior. Over 50,000 businesses rely on ClickTale to optimize website performance, improve usability and dramatically increase conversion rates. ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up.
  • Attention Wizard – AttentionWizard uses advanced artificial intelligence algorithms to simulate human visual processing and attention. Our software instantly creates an “attention heatmap” of your Web page that predicts where someone would look during the first few seconds of their visit.
  • User Testing – Provides the fastest and cheapest usability testing on the market. This service gives website owners access to a network of pre-screened users who are articulate and observant and who meet specified demographics. With UserTesting.com, website owners can request that one or more users attempt to complete a task on their website.
Filed Under: Landing Page Optimization Tagged With: conversion, conversion rates, Jacob Nielson, seomoz

What Is Landing Page Optimization – The Basics

December 18, 2010 by Frank Pipolo Leave a Comment
a cool landing page optimization infographic

Landing page optimization, or LPO for short, is one part of  the entire Internet marketing process called conversion optimization, or Conversion Rate Optimization (CRO).  The overall goal is improving the percentage of visitors to the website that become sales leads and customers.  Theoretically, a landing page is a webpage that is displayed when a potential customer clicks an advertisement or a search engine result link. This can be your website or a webpage that is specifically designed for the visitor of that marketing channel. These pages typically display content that is a relevant extension of the advertisement or link. LPO aims to provide page content and appearance that makes the webpage more appealing to target audiences.

a cool landing page optimization infographic

From Oli Gardner at Unbounce.com

How Does LPO Benefit You

  • By default your conversion rates will be higher – According to statistical research by Omniture, the act of using a landing page to target your campaign traffic results in an average increase in conversion rate of 25%. Just this stat alone should tell you that LPO is simply a smart practice to follow.
  • Targeted messaging – We all want something of value to appeal to us and landing page optimization allows you to provide targeted messaging to wider variety of potential customers.
  • Campaign measurement – With only one possible action on the page, measurement is easier. A user either completes your desired action or they don’t. If they don’t, you can test the page until they do.
  • Little dependencies on creative – When you are designing a standalone landing page, you have a higher degree of freedom to design what you want over what creative has done for your website. You also have more freedom to experiment. Something as simple as a purple button vs. a green button may conversions but maybe unlikely on your corporate website.

How to Start Landing Page Testing

Landing page optimization is pretty easy to start.  First thing to figure out is where are you getting a good amount of traffic from. Is it from SEO or a paid advertising campaign?  Once you have picked a source of traffic to start testing, you need a testing platform to use. I would recommend Google Website Optimizer because it is free and is really a very robust testing tool. I would start with basic element based optimization like different images and button colors. Knowing your demographic of the specific marketing channel is a must.

As internet marketing consultants we have considerable experience in landing page optimization and can help manage and guide you through successful campaigns. If you have a question, just give us a shout and we can help you with no obligation.

Please check out our LPO consulting and landing page optimization services.

Filed Under: Landing Page Optimization Tagged With: conversion, LPO, optimization, page optimization

Video Marketing Sitemap Creation – Using Video XML Sitemaps

December 3, 2010 by Frank Pipolo 2 Comments
example of video xml sitemap

Online video has exploded and has quickly surpassed other formats when it comes to reaching out to your audience successfully. This is mostly because it’s getting so darn easy to watch videos online by home internet service getting faster and faster with higher bandwidth connections and more advanced smart phones.  I-Phone users know this quite well as Apple offers a YouTube application as a default application.

example of video xml sitemap

With all of these people swarming onto the net with their video players rolling it’s easy to say that SEO video content is undoubtedly a marketing tool you cannot afford to ignore.

Don’t believe me? This is what Web Site Monitoring says about YouTube’s…

  • YouTube viewers consume over 2 billion video views per day, double the prime time audience of all three major US broadcast networks combined.
  • 24 hours of video are uploaded every minute at YouTube.
  • Average person spends 15 minutes a day on YouTube.
  • More video is uploaded to YouTube in 60 days than all 3 major US Networks created in 60 Years.

If you’re not making use of video SEO  in some way you are missing out on a major money making opportunity. So let’s find out how to do this.

Do I Host or Post?

Many people have come up to me and asked me this question and it really depends on your resources. Hosting a video on your site is a decision that requires some thought. The biggest factor to making this decision is the large amount of bandwidth a popular video can consume. The load could lead to your server shutting down, or cost you in overage fees with your web host.

Here is a real world example – A 10MB video viewed by 100 people will use up 1GB of bandwidth. Many small hosting accounts allow you 20 to 40GB per month range and overage fees that are very substantial. In many cases using a service like Amazon S3 and Amazon CloudFront are very cost effective solutions to deal with the bandwidth usage issue if you decide to host the video on your site vs uploading to a video distribution site like YouTube.

So what is the benefit of hosting your own videos?  Well, the traffic is yours, not a video sharing site and you can wrap your videos with lead forms or calls to action that promote sales where you cannot do that with sites like YouTube. I am a big believer in posting your videos on your site if you can afford it but if you cannot then you need to at least have them on YouTube.

Posting your video using Video Distribution Sites such as YouTube, MetaCafe and others do offer great benefits because it is very easy to upload files, share videos, get lots of traffic and views for no cost, and free! But there are some disadvantages like adverting on top of your videos, lower quality, length of videos limited to 10 minutes max, no benefit from linking, few statistics available to show video engagement, and little to non organic traffic pushed to your site.

So why not get the best of both worlds? I like to use both in combination with each other.  Put “teaser” videos (no more than 3 minutes long) on video sites like YouTube and have the full video on your own site. This technique allows you to get exposure and traffic from sites like Youtube and still tap into the video results in organic search, drive traffic directly towards your site and gain the ability to generate links more effectively.

So how do you set up your videos to get maximum SEO benefit? Let’s take a look.

Keyword Enriched File Name – Your video file name should contain keywords when possible. File names like abc123.mp4 describe absolutely nothing important to a search engine, where as embedding keywords like video-SEO.mp4 will help the engine identify what the video is about. Just like image files, search engines have a terrible time figuring out the content of a video file is and must rely on external signals to define what the movie is about.

Push the visitor to the conversion point – At the end of the video steer the viewer towards your intended goal. First you need a pre roll and post roll that has your domain name, phone number, or email address.

Small bites please – Having multiple video files lets you target more keyword combinations, and it is easier for viewers to zoom in on the specific content they’re interested in. Also remember that the majority of YouTube videos are under 3 mins so the more you can keep their attention the better. Also do not wait till the end to talk about problems or FAQ’s as the more descriptive the better for your viewers.

Text is now the in thing – Make sure the text is keyword rich as OCR Technology is making great strides.   In 2009 Google purchased reCAPTCHA, you know are those funny looking letters you see when you fill out forms, asking you to enter in the letters into a box, in order for you to validate that you are indeed a human? They purchased them not for the CAPTCHA feature, but as a way to improve their OCR technology, the technology they use to understand scanned words. reCAPTCHA has a pretty large database of letters they collected matched to what actual humans thought those letters were.

Make your voice and audio tracks clear – This is not just for the benefit of your audience. YouTube is working on video transcription, which will lead to them being able to index content in your video. Google owns YouTube – the technology will likely make it into the crawler at some point, so make it easy for them, and of course, mention your keywords from time to time.

Non date based content – Avoid specific references to time and dates in your videos unless it fits the theme. Doing so can make the video seem stale and out of date when it’s not necessary.

XML Video Sitemaps

Part 1 of my video marketing talked alot about the best practices of getting your videos in SEO shape. Part 2 talks about how to use sitemaps and video RSS feeds to get  the search engines to index these videos because at this point videos are not automatically indexable by the search engines. So, if you want your videos to show up in Google and Bing’s search results you’ll need to use a XML Video Sitemaps.

This sitemap is simular to your webpage XML sitemap but does offer different tags .Here are the essential tags to include in your XML Video Sitemaps to be optimized correctly:

  • <loc> – This is the landing page URL visitors go to in their browser to view the video. It’s highly recommended that the HTML title tag on this page matches the <video:title> content (100 characters or less) for best results.
  • <video:video> – This is used to specify the type of file the entry describes.
  • <video:content_loc> – The location of the video file (.mpg, .mpeg, .mp4, .m4v, .mov, .wmv, .asf, .avi, .ra, .ram, .rm, .flv etc.) itself. Technically this entry can be omitted if you specify the location of the video player file in <video:player_loc>, but Google recommends using both.
  • <video:thumbnail_loc> – Image thumbnail URL, this is the image that will be shown in the organic search results. We highly recommended that you use an image that draws attention to your video.
  • <video:title> – The title of your video. Include a carefully crafted title with your keywords here and make sure the content matches your landing page HTML title. Maximum 100 characters long.
  • <video:description> – Description of what’s in the video, again use keywords here as applicable. The size must be below 2048 characters to avoid truncation, and it should match the landing page HTML Meta Description content for best results.
  • <video:tag> – Although this tag is not required, we highly recommend it. You can add up to 32 separate tags (each with one entry) for each video. This is a good place to put keywords as well.
  • <video:category> – This tag is also optional, but recommended as it provides additional ranking related metadata. The maximum length is 256 characters. If in doubt about what to use for a category, review the available categories that YouTube uses for it’s videos and find something appropriate.

Each video sitemap must contain less than 50,000 entries and be less than 10MB in file size. If you have more videos than that, you’ll need to use multiple sitemaps and I actually like this idea of splitting your video sitemaps even if you do not go over the limits.

Below is an example sitemap for video for a client of mine.  Note the use of keywords that are used in this example:

<urlset xmlns=”http://www.sitemaps.org/schemas/sitemap/0.9″
xmlns:video=”http://www.google.com/schemas/sitemap-video/1.1″>

<url>

<loc>http://www.abc.com/videos/rebuilding-your-pool-pump.html</loc>
<video:video>
<video:content_loc>http://www.abc.com/rebuildingyourpoolpump.flv</video:content_loc>
<video:player_loc allow_embed=”yes” autoplay=”ap=1″>http://www.abc.com/videoplayer.swf?video=123</video:player_loc>
<video:thumbnail_loc>http://www.abc.com/thumbs/rebuildpump.jpg</video:thumbnail_loc>
<video:title>Rebuilding Your Pool Pump is Easy</video:title>
<video:description>Here is a step by step guide on rebuilding your pool pump which can save your hundreds of dollars.</video:description>
<video:rating>4.2</video:rating>
<video:view_count>555</video:view_count>
<video:publication_date>2010-11-05T19:20:30+08:00</video:publication_date>
<video:expiration_date>2012-11-05T19:20:30+08:00</video:expiration_date>
<video:tag>Plumbing</video:tag>
<video:tag>Pool</video:tag>
<video:tag>Pumps</video:tag>
<video:category>Pool Rebuild</video:category>
<video:family_friendly>yes</video:family_friendly>
<video:duration>600</video:duration>
<video:restriction relationship=”allow”>GB US CA</video:restriction>
</video:video>

</URL>

</urlset>

Hopefully my example gives you a good idea on setting up your XML sitemap for video.  But like all good things, they change and this is really no different.  Right now these are the most important SEO related tags you should use for your video sitemap but to keep up on new happenings within the video sitemap world, you should also closely review and monitor Google’s Video Sitemap Specification Page (last updated 7/16/10) for specific details on tag requirements and functions for reference. Google updates this information on a regular basis, so watch for changes.

Yes, your ready to launch your video sitemap! Just a second chief,  you will want to make sure the follow things are taken care of before you let the spiders know:

  • Double check all your URLs are correct and crawlable (no 404 codes or broken links). Don’t forget there’s more than one file to verify. You have 4 URLs that need checking. The thumbnail, player, video and landing page should all be valid URLs.
  • Verify your robots.txt file is allowing the URL’s to be spidered. A simple search on your web browser or your webmaster tools will do the trick.
  • Remember to updating you sitemap  is a must anytime you add or remove a video from your site.

When you’re ready submit your video site map I like to use a duel approach.  I will link to the sitemap using your sites robots.txt file and ping the engines to tell them about your new sitemap using Google Webmaster Tools.

Video Feeds – Understanding mRSS

So Media RSS was created by Yahoo and  is also supported by Google and Bing for discovery of rich media such as video, audio and images. It’s an extension to the RSS 2.0 specification and looks very similar to what you see used with a Blog RSS Feed. It’s nice to see all the major search engines work with each other isn’t it?

I like the addition of mRSS feeds in combonation with your XML Video Sitemap as a way to announce new content to the engines but  not for resubmission of the same files. The reason why I like to add mRSS to your XML Video Sitemap is faster indexing of your video (and other media) by the engines. It is also a great idea idea for sites that frequently add new video content to their site. If you are only posting a video or two every year it’s probably not worthwhile to maintain a mRSS feed. In that situation, a XML Sitemap will be more than sufficient.

Here is an example of a mRSS entry with the minimal tags that Google requires.

<media:content URL=http://www.abc.com/rebuildingyourpoolpump.flv medium=”video” duration=”600″>

<link>http://www.abc.com/videos/rebuilding-your-pool-pump.html</link><media:player URL=”http://www.abc.com/videoplayer.swf?rebuildingyourpoolpump.flv” />

<media:thumbnail URL=http://www.abc.com/thumbs/rebuildpump.jpg/>

<media:title type=”html”>Rebuilding Your Pool Pump is Easy</media:title>

<media:description type=”html”>Here is a step by step guide on rebuilding your pool pump which can save your hundreds of dollars</media:description>

<media:keywords>pool, pumps, rebuild</media:keywords>

</media:content>

At this point you are really ready to go and start shooting video and marketing it like a pro!

Filed Under: Video Marketing Tagged With: conversion, Pool Rebuild, SEO, URL

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